Community Guidelineswith expert lawyers

It’s important to have a clear set of rules in place, as well as a plan for what happens if someone breaks them. This can help you foster a positive online environment that is safe for everyone who interacts with it. Our legal experts can help you draft Community Guidelines tailored to your business.

Our Community Guidelines package starts from $900 + GST and includes the following:

• Drafting Community Guidelines in accordance with the requirements of your business
• Phone consultations (up to 60 minutes) with a Sprintlaw lawyer, who will take your instructions, advise you on the legal issues you need to know, and answer your questions about the document
• 1 x complimentary amendment to the final draft we provide, as long as you request the amendment within 10 business days of us delivering the final draft

Submit an enquiry through this page or click the ‘get started’ button on our website. After you submit your enquiry, one of our legal consultants will review it within 1 business day and get in touch to better understand what you’re looking for.

Your legal consultant will then send you an email with more information about the services you need, along with a fixed-fee quote setting out the costs, scope of work, and timing. If you’re happy with the scope, you can accept and sign our engagement letter online.

Once you’ve formally accepted, we’ll connect you with a specialist lawyer who will work with you to complete your project. They’ll contact you by email or phone if needed.

Community Guidelines can set clear expectations for how people interact in your online space. Depending on your business, they can cover things like abusive or discriminatory language, harassment, spam, misleading promotions, sharing inappropriate or unlawful content, privacy breaches, and rules around user-generated content.

They can also explain what moderation steps you may take if someone breaches the guidelines, such as removing content, restricting access, or suspending accounts. The right approach will depend on how your community operates and the risks your business wants to manage.