Alex is Sprintlaw’s co-founder and principal lawyer. Alex previously worked at a top-tier firm as a lawyer specialising in technology and media contracts, and founded a digital agency which he sold in 2015.
Hiring your first employee (or even your fifth) is a big milestone for any small business. It’s also one of the easiest points for legal risk to creep in - usually not because you’re doing anything “wrong”, but because you’re moving quickly and trying to keep things simple.
That’s why many business owners start with an employment agreement builder. It can feel like the fastest way to get an employment agreement in place, tick the “legal” box, and get on with running your business.
And to be fair, using an employment agreement builder can be a helpful starting point. But it’s not the same as having a tailored agreement that actually matches how your business operates, your compliance obligations, and the real-world role you’re hiring for.
Below, we’ll walk you through what to include in an employment agreement in New Zealand, where builders can help (and where they can fall short), and when it’s worth getting legal advice so you’re protected from day one.
What Is An Employment Agreement Builder (And When Is It Useful)?
An employment agreement builder is typically an online tool (sometimes a template generator) that asks you a series of questions and then produces a basic employment agreement based on your answers.
For small businesses, an employment agreement builder is usually most useful when you:
- need a starting point fast (for example, you’ve found the right person and want to make an offer soon);
- are hiring into a fairly standard role (like an entry-level position with straightforward hours and duties);
- already understand the key settings you want to apply (pay, hours, probation/trial, notice periods, confidentiality, etc.); and
- have the time to review and sense-check the document carefully before you send it.
In other words, a builder can help you get an agreement drafted, but it won’t automatically make it correct for your business.
The biggest trap we see is when an agreement “looks professional”, so it gets signed - but the terms don’t reflect what the business actually needs or what’s happening on the ground. That’s when disputes get messy and expensive, because your contract is supposed to be your roadmap.
What Must Be In A New Zealand Employment Agreement?
In New Zealand, every employee must have a written employment agreement. It can be an individual employment agreement or a collective agreement (most small businesses will use an individual one).
At a practical level, your employment agreement should clearly set out the basics of the working relationship, including:
1) The Parties And The Role
- Legal name of the employer (your company or you as a sole trader)
- Employee’s legal name
- Job title and a clear description of duties
- Who the employee reports to
It sounds obvious, but role clarity matters. If your agreement is vague (or doesn’t match what the employee is actually doing), it can create arguments later about expectations, performance management, pay, or overtime.
2) Location And Hours Of Work
- Where work will be performed (including whether remote work is allowed)
- Days and hours of work (including what “full-time” means in your business)
- Whether hours can vary, and how changes will be managed
If your roster changes week to week (common in hospitality, retail, trades, and project-based businesses), it’s worth being very clear about how scheduling works, what notice you’ll give, and what happens if shifts are cancelled.
3) Pay And Benefits
- Wage or salary amount
- Pay frequency (weekly/fortnightly/monthly)
- Any commission, bonuses, allowances, or reimbursements
- Any deductions (only in line with legal requirements)
This is also where builders can be risky if they don’t prompt you for the “extras” you actually rely on - like performance bonuses, tool allowances, car use, or clear rules around expenses.
4) Leave Entitlements
Your agreement should align with minimum entitlements under the Holidays Act framework (annual leave, sick leave, public holidays, bereavement leave), plus any additional leave you choose to provide.
If your payroll practices are complex (for example, variable hours, commissions, or different pay rates), it’s worth double-checking the wording so it matches your payroll calculations.
5) Termination And Notice
- How much notice either party must give
- Grounds and process for termination (including serious misconduct)
- How final pay will be handled
Termination wording should be handled carefully. A clause that’s overly harsh, unclear, or doesn’t reflect fair process can create risk - even if the employee signed it.
It’s also common to include details about notice and payments, especially if you want flexibility around payment in lieu of notice.
6) Problem-Solving Process
Many agreements include a disputes or problem-solving process. This sets expectations for how issues will be raised and worked through early, before they turn into formal personal grievances.
Note: New Zealand employment agreements also have some specific information that must be included (or provided alongside the agreement) under employment law settings - such as an employee’s rights around union membership, and certain details about how to resolve employment relationship problems and personal grievances. If your builder doesn’t prompt you for these, it’s worth double-checking the agreement before you send it.
Key Clauses Your Employment Agreement Builder Might Miss (But Your Business Still Needs)
A basic employment agreement builder often covers the “headline” terms. But small businesses usually need more detail in the clauses that protect your time, your client relationships, and your confidential information.
Here are some of the most common areas where we see employment agreements fall short.
Confidentiality And Privacy
Even if you “trust your team”, you still need clear confidentiality obligations - especially if employees have access to:
- pricing and quoting systems
- supplier terms
- client lists and contact details
- marketing plans
- business processes or internal templates
You’ll also want to think about privacy and data handling if staff access customer information. If your business collects personal information, a Privacy Policy and clear internal expectations help you stay aligned with the Privacy Act 2020.
Intellectual Property (IP) Created By Employees
If an employee creates anything as part of their role - like content, designs, code, training materials, photos, or internal systems - you should make sure your agreement deals with IP ownership clearly.
Without good drafting, disputes can arise about who owns what, especially if the employee leaves and wants to re-use materials in their next role or business.
Restraints: Non-Compete / Non-Solicitation
Some businesses rely heavily on client relationships (think: service-based businesses, agencies, B2B suppliers, health and wellness practices, and trades with repeat customers).
In those cases, you might consider restraints such as:
- non-solicitation (they can’t poach your clients or staff for a certain period)
- non-compete (they can’t work in direct competition in a defined area and time)
Restraints need to be reasonable and tailored to the role - and they’re one of the clearest examples of where an employment agreement builder may not be enough. If you want restraints, it’s a good idea to get advice on a Non-Compete Agreement approach that fits your situation.
Trial Periods And Probation
Trial periods and probationary periods are not the same thing, and the compliance steps matter. If you want the option of a trial period, you need to get the wording and the timing right (including signing before the employee starts).
It’s also important to know that 90-day trial periods aren’t available to every employer in every situation (including because eligibility depends on factors like business size and whether the person is a genuine new employee). A builder might include a clause, but it may not guide you on the process you need to follow for it to actually work in practice.
Policies And “How We Do Things Here”
Employment agreements usually sit alongside workplace policies - things like conduct expectations, health and safety rules, social media, leave requests, and disciplinary procedures.
If your agreement refers to policies, make sure those policies actually exist, are up to date, and can be enforced. Many small businesses roll these into a Staff Handbook so the rules are in one place and easy to update.
Employment Agreement Builder vs Lawyer-Drafted Agreement: What’s The Real Difference?
To run your business confidently, you need more than a document that “looks right”. You need an agreement that:
- matches the role you’re hiring for (including how the work really happens day to day);
- matches your business model (for example, shift work, seasonal demand, commission structures, remote work);
- sets clear expectations so performance issues can be managed fairly; and
- reduces the chance of disputes, confusion, or expensive compliance clean-ups later.
An employment agreement builder is generally designed for broad use. That means it can’t easily pick up nuance like:
- whether someone is truly a casual, part-time, or full-time employee (and what that means in practice);
- how to word flexibility around hours without creating uncertainty or risk;
- how to structure commission-only arrangements (which can be risky if not done properly);
- how to set a notice period that is commercially sensible and enforceable; or
- how to combine contracts and policies so you’re not accidentally contradicting yourself.
Legal advice isn’t just about “adding more clauses”. It’s about making sure the agreement fits your business and helps you enforce expectations in a fair, legally robust way.
If you’re looking for something more tailored than a builder can provide, getting an Employment Contract drafted (or at least reviewed) can save you time and stress later.
When Should You Get Legal Advice Before Using An Employment Agreement Builder?
We’re big believers in getting your legal foundations right early - but we also get that small business budgets are real. So here’s a practical way to think about when you should get legal advice instead of relying on an employment agreement builder alone (or at least before you send the agreement out).
You’re Hiring Your First Employee
Your first hire is when you set the tone (and the paperwork standards) for your business. If the first contract is patchy, you often end up copying it for future hires and compounding the risk.
It’s usually worth getting the first agreement properly set up, then you can reuse the structure for future hires with role-specific tweaks.
The Role Is Senior, High-Trust, Or Customer-Facing
If the employee will manage staff, handle money, access sensitive client information, or represent your brand, you’ll want stronger protections and clearer obligations.
Senior roles often need additional clauses around confidentiality, conflicts of interest, IP, and termination.
You Want A Trial Period
Trial periods can be helpful, but only when done correctly. The timing, the contract terms, and the process all matter.
If you want to use a trial period (including a 90-day trial period), it’s a good idea to have a lawyer confirm your agreement and onboarding process align (especially signing before work starts, and confirming you’re eligible to use it).
You Have Complex Pay Structures
If you’re offering commission, bonuses, incentive schemes, or variable hours, a builder may not capture the detail needed to avoid disputes later.
For example, you’ll want clarity on:
- when commission is earned (on invoice? on payment received? after a cooling-off period?)
- what happens to commission if an employee leaves
- how targets are set and changed
You’re Unsure Whether The Worker Is An Employee Or Contractor
This is a big one. If someone should be an employee but you treat them as a contractor, you can face serious issues around leave entitlements and employment rights - and there may also be tax and payroll implications. This article is general information only (and isn’t tax advice), so if you’re unsure, it’s worth speaking with a lawyer about classification and an accountant or IRD adviser about PAYE/tax obligations.
If you’re unsure about classification, it’s worth getting advice early - and using the right agreement for the arrangement you actually have.
You’re Operating In A High-Compliance Industry
Some industries naturally carry more regulatory risk (health services, childcare, security, transport, construction, food/hospitality). Your employment agreement may need additional clauses around licensing, checks, health and safety obligations, and professional standards.
This is one of those areas where “generic” documents can leave you exposed.
How To Use An Employment Agreement Builder Safely: A Small Business Checklist
If you do decide to start with an employment agreement builder, you can still use it in a way that reduces risk. Here’s a practical checklist to follow before you send anything to a candidate.
1) Confirm The Role Basics In Writing First
Before you generate the agreement, make sure you’re clear on:
- job title and key duties
- days/hours (and whether they’re fixed or variable)
- pay and any allowances
- start date
- who they report to
If you’re still deciding these details, the builder will force you to guess - and those “guesses” can end up being contractual promises.
2) Don’t Add Clauses You Don’t Understand
If the builder offers optional clauses (like restraints or trial periods) and you’re not 100% sure how they work, pause and get advice. It’s better to have no clause than a clause that creates confusion or gives you a false sense of security.
3) Make Sure Your Policies Match The Contract
If your agreement says “you must follow company policies”, you need those policies to actually exist and be consistent.
For example, if your contract says overtime must be pre-approved, but your team regularly works extra hours informally, you’ll want to align your management practices and paperwork so you’re not setting yourself up for conflict.
4) Sense-Check Termination And Notice Clauses
Termination is one of the most common sources of employment disputes. Even with a strong contract, you still need a fair process. If you’re relying on a builder, make sure the notice periods are reasonable, and that you’re not promising something you can’t operationally deliver (like instant termination for minor conduct issues).
5) Get A Review If Anything Feels “Not Quite Right”
As a rule of thumb: if the role is important to your business, or the agreement includes anything beyond basic pay/hours/duties, a quick review can be a smart investment.
Even a short consult can help you identify:
- missing clauses (including any required statements that weren’t captured by the builder)
- clauses that don’t work under NZ employment law settings
- practical steps you need to follow to make clauses effective (like trial periods)
And if you’re planning bigger changes in your team structure later (like restructuring roles, changing hours, or scaling quickly), it can help to set the foundation properly now.
Key Takeaways
- An employment agreement builder can be a useful starting point, but it won’t automatically give you a contract that’s tailored to your business or the role you’re hiring for.
- A New Zealand employment agreement should clearly cover the role, hours, pay, leave, termination, and a process for resolving issues - and it should also include (or be provided with) any legally required statements and information that apply to NZ employment agreements.
- Builders often miss (or oversimplify) the clauses that protect your business most, such as confidentiality, IP ownership, restraints, trial period requirements (including eligibility), and policy integration.
- It’s worth getting legal advice if you’re hiring your first employee, hiring into a senior role, using trial periods, offering complex pay structures, or you’re unsure whether someone should be an employee or contractor.
- Even if you use a builder, you should sense-check that the agreement matches how your business operates day to day - and get a review if anything feels unclear or high-risk.
If you’d like help drafting or reviewing an employment agreement (or setting up your workplace policies so everything works together), you can reach us at 0800 002 184 or team@sprintlaw.co.nz for a free, no-obligations chat.


